OUR FAQ

The Vinothérapie Caudalie Spa is open on Mondays from 10:00 am to 7:00 pm, from Tuesday to Saturday from 9:00 am to 7:00 pm, and on Sundays from 9:00 am to 1:00 pm.

We have an outdoor heated pool, a hammam, a thermal bath, and a jacuzzi.

Spa facilities are available with a treatment reservation only, with treatments offered from the age of 16. The spa is also accessible to external guests.

Our outdoor heated pool is open from April to October, from 8:00 am to 8:00 pm.
The outdoor hot tub is open year-round from 8:00 am to 8:00 pm

We have 3 restaurants:

• The gastronomic restaurant La Grand’Vigne (2 Michelin stars), led by Chef Nicolas Masse, welcomes you from Wednesday to Friday from 7:30 pm to 9:15 pm, and on Saturday and Sunday from 12:15 pm to 1:30 pm and 7:30 pm to 9:15 pm.

• A true country inn with a bistronomic menu, the restaurant La Table du Lavoir offers gourmet and classic cuisine to be enjoyed under the wooden arches of the former cellars or on the terrace overlooking the vines (during the summer). La Table du Lavoir is open every day, Sunday to Thursday from 12:00 pm to 2:00 pm and 7:00 pm to 9:30 pm, as well as Friday and Saturday from 12:00 pm to 2:00 pm and 7:00 pm to 10:15 pm.

• ROUGE, the gourmet grocery store and wine bar, welcomes you every day from Sunday to Thursday from 11:00 am to 6:00 pm (with kitchen service from 12:00 pm to 5:15 pm), and on Friday and Saturday from 11:00 am to 10:00 pm (with kitchen service from 12:00 pm to 9:15 pm).

The outdoor terrace is open throughout the summer. We do not take reservations for the ROUGE restaurant.

Here is a list of our pools, hot tub, and sauna:

Heated outdoor pool

• Open from May to October
• Children are allowed
• Access is only for hotel guests

Heated indoor pool

Housed in a magnificent greenhouse, you will have the unique opportunity to dive into a work of art by Mathilde de L’Ecotais: vine leaves echoing the incredible natural environment of Les Sources de Caudalie.

• Open year-round from 8 am to 8 pm
• Children are allowed
• Access is only for hotel guests

Outdoor hot tub and sauna

• Open year-round
• Access is available for hotel guests from the age of 16

To discover our job offers, please visit our recruitment page.

For any additional inquiries, please contact the Human Resources department at the following email address: recrutement@sources-caudalie.com

Pets are welcome at Les Sources de Caudalie and La Chartreuse du Thil, with an additional charge of €30 per day per pet. 

However, please inform our team when making your reservation.

Please note that pets must be kept on a leash and are not allowed near our pools, at the Vinothérapie spa, or in the Michelin-starred restaurant La Grand’Vigne.

There is no shortage of activities at Les Sources de Caudalie. We offer the chance to create your ideal stay, whether you are interested in cultural activities, outdoor experiences, sports, or gastronomic memories.

Our concierge team is available to help you plan your dream stay.

Information and reservations:
05 57 83 83 83
experience@sources-caudalie.com

If breakfast is not included in your reservation, it will be charged €35 per person per day.

Our breakfasts are served as follows:

• Enjoy our breakfast buffet every morning from 7:30 am to 10:30 am at La Grand’Vigne, and discover the carefully prepared and selected products by our Chef.

• For those who prefer breakfast in bed, try our “Vigneron” breakfast from 7:00 am to 10:30 am! Our team is available to deliver your gourmet basket, made up of fresh, delicious products carefully selected by our Chef.

On the menu: a hot drink, freshly squeezed fruit juice, warm pastries and breads with butter and delicious jams and honey, a fresh seasonal fruit salad to boost your vitamins, a dairy product from our region, and finally, poached eggs, smoked Pyrenean trout, and cream spinach (or scrambled eggs).

To order a breakfast basket to your room, please call 9.

For bookings with 3 adults or more, an additional bed is required, charged at €50 per person per night for Prestige Rooms, Junior Suites, Prestige Suites, Signature Suites, and the Au Coeur des Sources apartment.

It is possible to set up a baby cot for €20 per night (for babies aged 0 to 2 years) and an extra bed (for children aged 2 to 12 years) for €50 per child per night in Prestige Rooms or Suites.

Check-in is available from 3:30 pm, and rooms must be vacated by 12:00 pm at the end of your stay.

We do not offer early check-in or late check-out.

We offer a free parking at the hotel, including four electric vehicle charging stations. To make your arrival easier, a free 24/7 valet service is at your disposal.

A secured private parking or bicycle parking is also available for €40 per day.

Our restaurants are open to external guests:

• La Grand’Vigne (by reservation)
• La Table du Lavoir (by reservation)
• ROUGE (not available for reservation)

The Vinothérapie Spa is open to external guests.

Depending on the rate you choose, payment will either be made at the time of booking or at check-out.

At check-in, you will need to provide a valid credit card and an ID. If you have difficulty making your reservation, please contact us, and we will be happy to assist you.

We accept the following payment methods:

• MasterCard
• American Express
• Visa

Cash payments are accepted at the reception.

A valid credit card is required to guarantee the reservation. If you do not have a credit card, please contact us.

The hotel is open every day.

Our guesthouse, La Chartreuse du Château Le Thil, will be closed from Monday, 2 January 2023, midday to Saturday, 1 April 2023.

Cancellations are allowed until 3:00 pm, 2 days before arrival (for flexible rates).

On 24th and 25th December, cancellations are allowed until 4:00 pm, 7 days before arrival; on 30th and 31st December, cancellations are allowed until 4:00 pm, 15 days before arrival.

No refunds are given in case of cancellation or early departure.